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A dental chair is more than just a seat; it is a cornerstone of trust and care, where patients find comfort in the hands of professionals, smiles are meticulously crafted, and confidence is restored one step at a time, transforming lives with every procedure performed-Lavender Dentals.

Manufacturer:

Lavender Dental

Package Size:

152mm*32mm*73mm.Plastic white box

Package Gross Weight:

0.11KG.

Manufacturer Location:

Foshan City, Guangdong Province, China

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Warranty Policy

1：Warranty Coverage All items at Lavender Dental are covered under a warranty. The specific warranty period for each item is stated in its description.

2：What the Warranty Covers The warranty includes replacement or repair of faulty items. For any issues occurring within the warranty period that are not caused by misuse or human error, please contact us immediately. To initiate the process, simply fill out the Lavender Dental International Warranty Form [here].

3：Shipping and Repair Costs

A:Within the warranty period, Lavender Dental will cover the cost of new spare parts and their shipping to your location.

B:If the faulty item needs to be returned to our store for inspection and repair, we will cover the shipping cost for its return.

C:Once the item is received, we will handle the repair at no cost and ship the repaired item back to you free of charge, provided the issue is not man-made.

4:Out-of-Warranty Repairs

If your item is no longer under warranty, you can report the issue by contacting support@lavenderdental.com. Our technical support team will assess the problem and provide a detailed report along with the repair costs.

5:Product Replacement for Manufacturing Defects

If the product you received has manufacturing defects, you are entitled to request a replacement within 7 days of receiving the item. To process the replacement, you must provide photographic and video evidence of the defect. Send this evidence to support@lavenderdental.com. Once the claim is verified, we will cover all costs associated with delivering the replacement product.